- How do I cancel my order?
- How do I change my address?
- How do I start a return?
- How do I find the right shade?
- What is your return policy?
- Shipping & Handling
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Orders & Shipping
Find answers to your shipping questions, including order processing, delivery timelines, tracking updates, missing or delayed packages, and what to do if your order is marked as delivered but hasn’t arrived.
Crunchi Returns
We’re so sure you’ll love Crunchi® that we offer a money back guarantee as clean and high-performing as our products. Try us for 30 days and if you’re not completely satisfied, we’ll refund your money minus shipping and handling, excluding sale items
Crunchi Loyalty
Welcome! With Crunchi Loyalty—your rewards start now. Earn points every time you shop and unlock exclusive perks along the way.
Products & Ingredients
Have questions about our formulations or ingredient transparency? Our team is here to provide detailed information on product composition, sourcing, efficacy, and safety—grounded in our commitment to clean, scientifically backed beauty.
Advocate Program
Become a Crunchi Advocate! Crunchi is so much more than a beauty brand, we are a community! Join our Advocate community and get rewarded for sharing! This is your moment.
Ingredient Glossary & Product FAQs
Discover Crunchi’s list of skincare ingredients with direct links to clean, conscious ingredient pages—learn about benefits, sourcing, and safety.
Banished Ingredients
Many ingredients don't make the cut with our products. Our Banished List represents a small fraction of the harmful ingredients banned from use in any Crunchi product.